BlissBodyU will replace any product that is faulty/damaged or doesn't meet specification. Any damages are required to be reported within 14 days of delivery. 

If you have purchased the incorrect product or would like to exchange an unopened product, you will be required to cover the cost of the return shipping.

Sale products are not eligible for returns or exchanges. Sale products are considered any product that is not selling at full retail value in the form of a markdown, or a limited value. 

Please contact our customer care team within 30 days to commence a return process at: josh@blissbodyu.com.au